Directions & Facilities
When you arrive at the port please follow signs to check-in, where you can collect your boarding passes. Motorists should check in a minimum of one hour before departure. Passengers on foot should check in a minimum of 40 minutes before departure.
Essential Infomation
Condor Ferries Portsmouth Terminal is easily accessible and offers a range of facilities. Our services operate between Portsmouth and Guernsey and Jersey. Take a look at the Portsmouth Destination Guide and Portsmouth Ferry Times.
Currency
The currency in Portsmouth as well as the rest of the UK is Pound Sterling. Although Sterling is legal tender throughout the Channel Islands, Jersey and Guernsey coins and notes are not accepted as payment in the UK mainland
Free Wifi access
Free access to WiFi
Baby Changing Facilities
We have a parent/baby changing room and facilities for breastfeeding mothers
Disabled Services
If you require assistance getting through the Port please advise the ferry company when booking or a member of staff when checking in. There are toilet facilities for people with disabilities throughout the Port. A special minibus service is available to help wheelchair users or those with reduced mobility and their companions board the ship. Assistance is also available for those travelling by car, enabling parking on the car decks close to the lifts. The Port car park has designated spaces for people with disabilities and/or reduced mobility and there are additional bays adjacent to the main terminal building. Please request these at the time of booking. An accessible toilet with ceiling tracking hoist, height adjustable adult-sized changing bench and peninsular toilet is located on the ground floor of the terminal building. It is accessible by radar key.
Bureau de Change
There is a bureau de change available in the ferry terminal
Telephones
There are no payphones available
Lost Property & Left Luggage
Left luggage - £4 per item, open 0600-2330 at the Security desk in the terminal building. There is no overnight facility. Electronic equipment can be stored and a security tag will be placed on the item(s) prior to passengers leaving them. This facility is available to passengers travelling in/out of the port only
Cafeteria
Cafeteria – This is now a bar (open 1200 to 2300 daily), café and a Costa coffee lounge (open 0630 – 2300 daily)
Shop
“Amigo” shop – snacks/drinks/newspapers
Cashpoint Machine
Cashpoint machine – there is one on the ground floor of the terminal, dispenses Sterling & Euros. If you’re in a hurry, Travelex also have a foreign currency ATM that dispenses euros and sterling. An admin fee of £1.99 applies for orders of less than £100
Short & Long Stay Car Park
Car park – Multi-storey car park near the terminal building for long & short stay Up to 1 hour: £4.00 Up to 3 hours: £6.00 Up to 5 hours £8.0 Up to 24 hours: £13.00 Over 24 hours: £13.00 per day
60
minutes
CHECK-IN ADVICE
WITH A VEHICLE
Check-in closes 60 minutes prior to your departure
40
minutes
CHECK-IN ADVICE
FOR FOOT PASSENGERS
Check-in closes 40 minutes prior to your departure
Portsmouth Port Contact
Portsmouth International Port
George Byng Way
Portsmouth
Hampshire
PO2 8SP
Portsmouth Port Maps
Getting to & From
Portsmouth Ferry Terminal
By Car
From London, take the M3 or A3. From the Midlands take the M3 to the A34, and from the South West take the A31. From Bristol and South Wales take the A36. These roads lead to the M275, from which an exit road leads directly to the port. If using a Satellite Navigation System to get to Portsmouth Ferry Terminal please use the postcode PO2 8SP.
By Bus
The nearest bus stop is located about a 10 minute walk away. There is a National Express coach point outside the Portsmouth Ferry Terminal. Whether you are looking to travel regional or national there are several services to meet your needs.
For the latest bus times please visit: National Express nationalexpress.com or First Group firstgroup.com
Walking Distances
| Town Centre | 20 mins |
| Bus Stop | 3 mins |
| Train Station | 30 mins |
| Cashpoint | 1 min |
By Taxi
Whether arriving or departing from Portsmouth Ferry Terminal there are plenty of local taxi companies to assist with your travel requirements. If arriving by train you may wish to take a short taxi ride from Portsmouth Train Station to Portsmouth Ferry Terminal. Aqua Cars 023 9283 8888 or City Wide Taxis 023 9283 3333
By Train
There are frequent train services between Portsmouth and London Waterloo, the journey takes 85 minutes. Your destination stations are "Portsmouth & Southsea", a short bus or taxi ride from the Port. Please ensure when arriving in to Portsmouth Train Station you leave plenty of time to check in at Portsmouth Ferry Terminal. For the latest train times please visit: South West trains southwesternrailway.com
Self check-in with Condor
Travelling on Foot
Before you travel, we will have emailed you an e-boarding pass. Please print this off and bring it with you on the day. Or, if you plan to show it on a mobile phone or tablet, please have this ready for our port team when you arrive at the terminal, with the brightness turned up.
Travelling by Car
Please print off the e-boarding pass we will have sent you, and bring it with you on the day, placing the itinerary page (pink copy) on your dashboard. If you’re using a mobile phone or tablet to show your boarding pass, please have this ready for our Port staff when you arrive at check-in, with the brightness turned up.
